Refund and Returns Coverage

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Overview

Our refund and returns coverage lasts 30 days. If 30 days have handed since your buy, we will’t give you a full refund or change.

To be eligible for a return, your merchandise have to be unused and in the identical situation that you just obtained it. It should even be within the unique packaging.

A number of kinds of items are exempt from being returned. Perishable items similar to meals, flowers, newspapers or magazines can’t be returned. We additionally don’t settle for merchandise which are intimate or sanitary items, hazardous supplies, or flammable liquids or gases.

Extra non-returnable objects:

  • Present playing cards
  • Downloadable software program merchandise
  • Some well being and private care objects

To finish your return, we require a receipt or proof of buy.

Please don’t ship your buy again to the producer.

There are specific conditions the place solely partial refunds are granted:

  • E-book with apparent indicators of use
  • CD, DVD, VHS tape, software program, online game, cassette tape, or vinyl document that has been opened.
  • Any merchandise not in its unique situation, is broken or lacking elements for causes not resulting from our error.
  • Any merchandise that’s returned greater than 30 days after supply

Refunds

As soon as your return is obtained and inspected, we are going to ship you an e-mail to inform you that we now have obtained your returned merchandise. We can even notify you of the approval or rejection of your refund.

If you’re authorised, then your refund might be processed, and a credit score will robotically be utilized to your bank card or unique methodology of fee, inside a certain quantity of days.

Late or lacking refunds

Should you haven’t obtained a refund but, first test your checking account once more.

Then contact your bank card firm, it might take a while earlier than your refund is formally posted.

Subsequent contact your financial institution. There’s typically some processing time earlier than a refund is posted.

Should you’ve completed all of this and you continue to haven’t obtained your refund but, please contact us at {e-mail handle}.

Sale objects

Solely common priced objects could also be refunded. Sale objects can’t be refunded.

Exchanges

We solely substitute objects if they’re faulty or broken. If that you must change it for a similar merchandise, ship us an e-mail at {e-mail handle} and ship your merchandise to: {bodily handle}.

Items

If the merchandise was marked as a present when bought and shipped on to you, you’ll obtain a present credit score for the worth of your return. As soon as the returned merchandise is obtained, a present certificates might be mailed to you.

If the merchandise wasn’t marked as a present when bought, or the reward giver had the order shipped to themselves to present to you later, we are going to ship a refund to the reward giver and they’ll discover out about your return.

Delivery returns

To return your product, it’s best to mail your product to: {bodily handle}.

You may be answerable for paying on your personal delivery prices for returning your merchandise. Delivery prices are non-refundable. Should you obtain a refund, the price of return delivery might be deducted out of your refund.

Relying on the place you reside, the time it might take on your exchanged product to achieve you could differ.

If you’re returning costlier objects, you could think about using a trackable delivery service or buying delivery insurance coverage. We don’t assure that we are going to obtain your returned merchandise.

Need assistance?

Contact us at {e-mail} for questions associated to refunds and returns.